Q1: Which of the following techniques can be used to practice "active listening"? Nodding one's head and maintaining an open posture
Carefully observing the speaker's body languagePeriodically summarizing the speaker's statements All of the above
Q2: You see someone you know while watching a movie at a movie theater. Which of the following greetings would be most acceptable in this situation? Saying, "Hi! How's it going?" Making eye contact with the person and smiling Sending the person a text message
Walking over and sitting down
Q3: You get a call from a friend in the middle of the night asking for help. You should...
Ask them if it can wait until the morningHelp them immediately, since it must be important Consult a parent or teacher for advice Tell them to call someone else