 
            Q1:
            
A friend is angry with you because you accidentally dropped and broke one of their prized possessions. Which of the following phrases is most likely to resolve the situation?
            
            
                
                     "I'm really sorry."
                    
                        
                    
                    "I'm really sorry."
                
            
            
        
            
            
                
                     "I'll buy you a new one."
                    "I'll buy you a new one."
                
            
            
        
            
            
                
                     "I know this is very frustrating for you."
                    "I know this is very frustrating for you."
                
            
            
        
            
            
                
                     "In the grand scheme of things, this isn't a big deal."
                    "In the grand scheme of things, this isn't a big deal."
                
            
            
        
        
    
    
        
        
        
        
        
        
         "I'm really sorry."
                    
                        
                    
                    "I'm really sorry."
                 "I'll buy you a new one."
                    "I'll buy you a new one."
                
            
            
        
            
            
                
                     "I know this is very frustrating for you."
                    "I know this is very frustrating for you."
                
            
            
        
            
            
                
                     "In the grand scheme of things, this isn't a big deal."
                    "In the grand scheme of things, this isn't a big deal."
                
            
            
        
        
            Q2:
            
Which of the following things should you do after receiving helpful advice from a mentor? Select the most correct answer.
            
            
                
                     Promise them you'll follow the advice
                    Promise them you'll follow the advice
                
            
            
        
            
            
                
                     Thank them for their time
                    Thank them for their time
                
            
            
        
            
            
                
                     Give them advice back, as compensation
                    Give them advice back, as compensation
                
            
            
        
            
            
                
                     Ask follow-up questions to show your interest
                    
                    Ask follow-up questions to show your interest
                
            
            
        
        
    
    
        
        
        
        
        
        
        
    
    
             Promise them you'll follow the advice
                    Promise them you'll follow the advice
                
            
            
        
            
            
                
                     Thank them for their time
                    Thank them for their time
                
            
            
        
            
            
                
                     Give them advice back, as compensation
                    Give them advice back, as compensation
                
            
            
        
            
            
                 Ask follow-up questions to show your interest
                    
                    Ask follow-up questions to show your interest
                
