Q1: A friend is angry with you because you accidentally dropped and broke one of their prized possessions. Which of the following phrases is most likely to resolve the situation? "I'm really sorry." "I'll buy you a new one." "I know this is very frustrating for you."
"In the grand scheme of things, this isn't a big deal."
Q2: Which of the following things should you do after receiving helpful advice from a mentor? Select the most correct answer. Promise them you'll follow the advice
Thank them for their timeGive them advice back, as compensation Ask follow-up questions to show your interest