Which of the following techniques can be used to practice "active listening"?
Nodding one's head and maintaining an open posture
Carefully observing the speaker's body language
Periodically summarizing the speaker's statements
All of the above
You see someone you know while watching a movie at a movie theater. Which of the following greetings would be most acceptable in this situation?
Saying, "Hi! How's it going?"
Making eye contact with the person and smiling
Sending the person a text message
Walking over and sitting down